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How To Fix The Diablo IV Platinum Error?

8 months ago By AI Smith

Diablo 4 is one of the most popular gaming titles of the year. The full-priced AAA title, is highly monetized through several in-game purchasable cosmetics as well as a Battle Pass. Several players are excited about the launch of the recent Season of the Malignant. There are several speculations about the new cosmetics whether they will be from the paid track or the skins will have to be bought from the shop. However, several players are facing the Diablo 4 Platinum error (Code 315401) when attempting to make a purchase. 

Like other players, if you too have successfully made a purchase and see the error code 315401, here’s how you can fix it.

How to fix Diablo 4 Platinum error code 315401?

The 315401 error code was encountered by many players after they make a purchase in-game but could not see the Platinum option. It is a common error if you play on PlayStation, however, other platform players have also faced this error recently. If you complete your transaction and see this error code, all you need to do is restart your game. After successfully restarting,  you should be able to see your items.

In case you cannot see your purchased Platinum, then visit Blizzard’s customer support channel. Alternatively, you can also need to reach out to your banking institution or credit card company for assistance. 

ALSO READ: Diablo IV: Inappropriate Items To Taken Away From The Game, Know Why It Is So

The Platinum in Diablo IV can be exchanged to get a customized in-game experience. You can purchase cosmetic items from the Shop, unlock the access to the premium Battle Pass, and Battle Pass Tier Skips with Platinum in Diablo IV. The Platinum is available in local currency.

Diablo IV Platinum Pricing

A single Platinum balance can be used by players across all platforms. It can be spent regardless of the platform of its purchase. Here is the complete pricing for which Platinum in Diablo 4 can be purchased: 

  • 200 Platinum – $1.99 USD
  • 500 Platinum – $4.99 USD
  • 800 Platinum – $7.99 USD
  • 1,000 Platinum – $9.99 USD
  • 2,800 Platinum – $24.99 USD
  • 5,700 Platinum – $49.99 USD
  • 11,500 Platinum – $99.99 USD
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