Krafton Offers Compensation For New State Mobile Crash Issue: What To Expect

In the ever-evolving world of mobile gaming, Krafton’s New State Mobile has emerged as a promising contender in the battle royale genre. Since its release on November 11, 2021, for iOS and Android, the game has garnered a dedicated player base eager to engage in futuristic combat scenarios set in the year 2051. However, no gaming experience is without its hiccups, and New State Mobile has faced a persistent issue: game crashes on certain Android devices.

The New State Mobile crash issue, which has been a cause of frustration for many players, has prompted Krafton to take action. In response to the problem, Krafton has rolled out an optional update aimed at resolving the crash issue and ensuring a smoother gaming experience for its dedicated community. Yet, the goodwill doesn’t stop there; Krafton is going the extra mile by offering compensation to players who have been affected by these crashes.

In this article, we’ll delve into the details of the New State Mobile crash issue, the compensation Krafton is providing, how players can claim it, and the general sentiment among gamers regarding this development.

Understanding the New State Mobile Crash Issue

The New State Mobile crash issue is a vexing problem that has plagued the game since its release. Players have reported that the game crashes unexpectedly, disrupting their gameplay and causing frustration. The crashes can occur at any point during a match, making them a prevalent concern for anyone who enjoys this futuristic battle royale experience.

Unfortunately, the root cause of these crashes has yet to be identified by the developers. However, it’s essential to recognize that Krafton has not turned a blind eye to the issue; instead, they’ve been diligently working on finding a solution.

Krafton’s Compensation Package

To show their commitment to the New State Mobile community, Krafton has introduced a compensation package for players who have been affected by the crash issue. This compensation package includes:

1. A Free 10-Crate Coupon: Crates are a valuable in-game resource that allows players to obtain various items, from cosmetic skins to useful equipment. The 10-crate coupon offers a chance to enhance one’s in-game inventory.

2. 5,000 New State Credits: In-game credits are a currency used to make various purchases within New State Mobile. These credits enable players to customize their characters and access other in-game content.

3.  A 20% Discount on All In-Game Purchases for One Week: For players who wish to invest further in their gaming experience, this discount offers an opportunity to make in-game purchases at a reduced cost.

How to Claim the Compensation

Claiming the compensation offered by Krafton is a straightforward process.

1. Access the Game: Launch New State Mobile and ensure you are logged into your account.

2. Settings Menu: Navigate to the Settings menu within the game.

3. “Compensation Tab”: Locate and select the “Compensation” tab within the Settings menu.

4. Choose Items: From the list of compensation items, choose the ones you wish to claim. This might include the 10-crate coupon, 5,000 New State Credits, and the 20% discount on in-game purchases.

5. Confirm: Confirm your selection to receive the compensation items.

Availability and Deadline

The compensation package is available for players to claim now and will remain accessible until November 15, 2023. It’s essential to act promptly and secure your compensation items within this timeframe.

Player Feedback and Sentiment

The introduction of compensation for the New State Mobile crash issue has generated varied reactions among players. Most players appreciate Krafton’s acknowledgement of the problem and their efforts to compensate affected players. However, some voices within the gaming community argue the compensation falls short of adequately addressing the inconvenience caused by the crashes.

These players contend that the crashes have resulted in lost time and resources, and they believe that the compensation should be more commensurate with the impact these issues have had on their gaming experience. It’s worth noting that in the world of mobile gaming, where players invest significant time and, sometimes, money in their chosen titles, such concerns are not uncommon.

The Path Forward

In addition to offering compensation, Krafton is actively working on resolving the New State Mobile crash issue. They have released several patches and updates since the game’s launch and are diligently investigating the problem. To aid in this endeavour, Krafton has encouraged players to submit crash reports, providing crucial data to help them pinpoint the root cause of the issue.

While there is no specific timeline for when the crash issue will be completely resolved, Krafton has assured players that it is a top priority for their development team. They have also issued apologies to players for any inconvenience the crashes may have caused.

How Players Can Contribute

Players can play a significant role in helping Krafton resolve the crash issue by actively participating in the debugging process. Here are a few ways players can contribute:

1. Submit Crash Reports: If you experience a crash, take a moment to submit a crash report. This report should include information about when the crash occurred, your in-game activities at the time, and any error messages you received. Submitting crash reports can provide valuable insights to developers.

2. Provide Feedback: Krafton values player feedback. Use the in-game feedback feature to share your thoughts, concerns, and suggestions regarding the crash issue or any other aspect of the game.

3. Spread the word: inform fellow players about the compensation package and encourage them to claim it if they have been affected by the crashes. Raising awareness can ensure that more players receive the compensation they deserve.

Krafton’s decision to offer compensation for the New State Mobile crash issue demonstrates its commitment to its player base and its dedication to providing an enjoyable gaming experience. While the compensation has garnered mixed reactions, it serves as a positive step towards addressing the issue.

As Krafton continues its efforts to identify and resolve the crash problem, players have the opportunity to contribute by submitting crash reports and feedback. By working together, players and developers can help ensure that New State Mobile remains an exciting and stable gaming platform for all its enthusiasts.